Latest Updates

Latest Updates from ‘tasklearn’, ‘tasksafe’ & FUELSTREAM?

  • ‘tasksafe’ UPDATE: September 2018 – ‘tasksafe’ finally available!
    • ‘tasksafe’ is finally available! Get step-by-step guidance to implement Health & Safety at your site and get evidence of compliance from day one.

  • ‘tasklearn’ UPDATE: August 2018 – What should be included in the Forecourt Attendant certificate module?
    • Forecourt Attendant – Modules to be completed to get a certificate:
      Introduction, 1, FA – 1. Introduction to Forecourt Terms and Definitions
      Introduction, 2, FA – 2. Introduction to Fuel Control Terms and Definitions
      Introduction, 3, FA – 3. Introduction to Fuel Storing terms & definitions
      Safety, 1, FA: Identify Personal Protective Equipment (PPE) on the forecourt
      Safety, 2, FA: How to close a pump on the forecourt
      Safety, 3, FA: How to place emergency cones
      Safety, 4, FA: How to dispense fuel into a container on the forecourt
      Safety, 5, FA: What to do if the automatic stop doesn’t stop
      Safety, 6, FA: How to avoid a fuel mix on the forecourt
      Safety, 7, FA: How to clean up a small fuel spill on the forecourt
      Safety, 8, FA: How to inform a customer not to smoke on the forecourt
      Safety, 9, FA: How to check security on the forecourt during night shift
      Safety, 10, FA: How to work safely with a gas bottle on the forecourtService, 1, FA: How to wait for customers on the forecourt
      Service, 2, FA: How to guide a customer to the pump
      Service, 3, FA: How to acknowledge a customer on the forecourt
      Service, 4, FA: How to greet a customer on the forecourt
      Service, 5, FA: How to OFFER full service on the forecourt
      Service, 6, FA: How to confirm the grade and amount
      Service, 7, FA: How to check oil levels on the forecourt
      Service, 8, FA: How to wash a windscreen on the forecourt
      Service, 9, FA: How to check tyre pressure on the forecourt
      Service, 10, FA: How to thank a customer and say goodbye
      Service, 11, FA: How to listen and speak to a difficult customer on the forecourt
      Service, 12, FA: How to follow personal hygiene rules on the forecourt
      Service, 13, FA: How NOT to sleep on duty
      Payments, 1, FA: Identify different bank card methods of payment on the forecourt
      Payments, 2, FA: Identify other methods of payment on the forecourt
      Payments, 3, FA: How to accept cash payments on the forecourt
      Payments, 4, FA: How to accept credit & debit card payments on the forecourt
      Payments, 5, FA: How to accept fleet & garage card payments on the forecourt
      Payments, 6, FA: How to check the registration and make of vehicle on a fleet card
      Payments, 7, FA: What to do if a card is declined on the forecourt
      Dips & Delivery, 1, FA – How to identify the different pieces of equipment inside a tank manhole
      Dips & Delivery, 2, FA – How to dip an underground fuel tank for volume
      Dips & Delivery, 3, FA – How to dip an underground fuel tank for water

In addition to the above mentioned modules there are a number of Health & Safety Incidents & Accidents modules with real-life videos of events that will also apply to Forecourt Attendants. Please email me your comments and feedback at rschoeman@future-ent.com


  • ‘tasklearn’ UPDATE: July 2018 – 8 New Modules Available!
    Another 8 ‘tasklearn’ modules published and available from today. These modules have been developed based on specific Dealer requests. They are:

    • Food Handler: FH – 1.Introduction to Food Safety terms & definitions
    • Food Handler: FH – 2.Introduction to Food Product Safety terms & definitions
    • Food Handler: FH – 3.Introduction to Food Handler Safety terms & definitions
    • Merchandiser: ME – How to check expiry dates in the shop
    • Merchandiser: ME – How to check stock during a delivery in the shop
    • Forecourt Attendant: FA – How NOT to sleep on duty
    • Forecourt Attendant: FA – How to check security on the forecourt during night shift
    • Cashier: CA – How to check security in the shop during night shift

 

 

 

 


  • ‘tasklearn’ UPDATE: June 2018 – ‘tasklearn’ reaches 12’000 users
    Another amazing milestone, we now have more than 12’000 registered users on ‘tasklearn’ and they are training up a storm. They’ve completed more than 110’000 individual ‘tasklearn’ modules, mostly in the last 6 months. That’s unbelievable

    • Thank you to everyone for making this possible and for inspiring your employees to train every day. On average, a user logs in between 2-4 times a month and completes 2-3 modules per login. The average module takes around 10-15 minutes to complete and the feedback is overwhelmingly positive
    • Be assured that we’re working hard on new modules based on your feedback and requests