The following modules are already available and have been completed 1000’s of times by Dealers, Managers and their employees all over SA

H&S: Health & Safety (FREE)

  • Taxi catches fire on forecourt
  • Fuel delivery vapour fire
  • Customer drives off and fire erupts
  • Card Skimmers place device and distract cashiers
  • Motorbike catches fire at pump
  • Taxi drives through forecourt
  • Card skimming at the ATM – what to check?
  • Customer drives off without paying
  • Injury at pump
  • Never open a boiling radiator
  • Customer slips and falls

FA: Forecourt Attendant (Monthly Subscription)

  • How to guide a customer to the pump
  • How to acknowledge a customer on the forecourt
  • How to greet a customer on the forecourt
  • How to confirm the grade and amount
  • How to OFFER full service on the forecourt
  • How to thank a customer and say goodbye
  • What to do if the automatic stop doesn’t stop
  • How to inform a customer not to smoke on the forecourt
  • How to check the registration and make of vehicle on a fleet card
  • How to place emergency cones
  • How to close a pump on the forecourt
  • (1) Identify different bank card methods of payment on the forecourt
  • (2) Identify other methods of payment on the forecourt
  • How to accept cash payments on the forecourt
  • How to accept credit & debit card payments on the forecourt
  • How to accept fleet & garage card payments on the forecourt
  • How to check oil levels on the forecourt
  • Identify Personal Protective Equipment (PPE) on the forecourt

CA: Cashier (Monthly Subscription)

  • How to greet a customer at the cash register
  • How to promote in the shop
  • How to scan items correctly at the cash register
  • (1) Identify different bank card methods of payment in the shop
  • (2) Identify other methods of payment in the shop
  • How to accept cash payments in the shop
  • How to accept credit & debit card payments in the shop
  • How to accept fleet & garage card payments in the shop

ME: Merchandiser (Monthly Subscription)

  • How to greet a customer in the shop
  • How to clean a shelf in the shop
  • How to front & forward stock in the shop
  • How to implement First In First Out in the shop
  • How to maintain good stock pressure in the shop
  • How to manage price labels in the shop

CL: Cleaner (Monthly Subscription)

  • How to greet a customer in the shop
  • How to clean a shelf in the shop

HSO: Health & Safety Officer (Monthly Subscription)

  • How to implement a Spill Kit equipment register
  • How to implement a First Aid box register
  • How to implement a Fire Fighting equipment register

 

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