… to smile! There are few things more powerful in customer service than a smile. …
Category: Customers

Legacy brands
Legacy brands have been around for more than 100 years. Are we really using that …

Those customers
Customers don’t care about why it’s wrong. They want it perfect and they want it …

Retail is detail
It’s in the details. Do you agree? It’s whether the toilets have sufficient toilet paper, …

With the sun at your back …
… everything in front of you is a new beginning. Where will you start? start …

Customers want customized
Coffee is a great example of how customers have become accustomed to getting a customized …

Customer Obstruction: Shopping Centre boom gate
Hi TASKLEARN, There is a small shopping centre that I visit every week for the …

Vintage workmanship
You don’t get this kind of workmanship anymore. What do you think?

Customer Obstruction: McDonald’s drive thru
Hi, A customer obstruction, as I understand it, is something that makes it more difficult …