Strip it down

Businesses need to strip down to the bone and start again with the basics. What’s first?

  • Basic customer service is still a friendly smile, a helpful employee, products that deliver and a price that’s fair
  • Confirm if the daily controls you implemented are still intact and still being checked
  • Make sure that every cent that you received is actually what is being banked every day
  • Are your managers wasting time on certain tasks when they could be adding more value somewhere else in the site