Businesses need to strip down to the bone and start again with the basics. What’s first?
- Basic customer service is still a friendly smile, a helpful employee, products that deliver and a price that’s fair
- Confirm if the daily controls you implemented are still intact and still being checked
- Make sure that every cent that you received is actually what is being banked every day
- Are your managers wasting time on certain tasks when they could be adding more value somewhere else in the site
